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Questions & answers
Garage Door Questions from Floral Park Homeowners
Twelve questions we hear on the phone all the time, answered in plain words. Prices and service details are on their own pages.
- Call 516-502-0039 with any question
- Many issues are solved on the phone
- Free service call in business hours
Twelve common garage door questions
How long does a garage door spring last?
A spring is rated for a set number of open-and-close cycles, so its life depends on how often the door runs. A door used several times a day reaches that limit far sooner than one used once a day.
What does a broken garage door spring sound like?
Most people describe a sudden loud bang, like a firecracker or a gunshot, from inside the garage. Afterward the door usually will not lift, or lifts only a few inches.
How do I open my garage door during a power outage?
With the door fully closed, pull the red release cord down to disconnect the opener, then lift the door by hand. If it feels very heavy, stop: a spring may be broken.
Why is my garage door so loud?
Noise usually comes from worn steel rollers, dry hinges, loose hardware or a chain-drive opener. Nylon rollers and proper lubrication often quiet a door a lot.
Why does my garage door open by itself?
A stuck remote button, a neighbor’s remote on the same code, or a faulty wall control can cause it. Reprogramming the remotes or replacing the wall button usually solves it.
Should I use WD-40 on my garage door?
Plain WD-40 cleans but does not lubricate for long. Use a silicone or lithium spray made for garage doors on hinges, rollers and springs, and keep it off the tracks.
How often should a garage door get a tune-up?
Once a year is a good habit, ideally before winter. A tune-up is priced before we start and covers balance, lubrication, fasteners and the safety reverse.
How do I test my garage door’s auto-reverse?
Lay a piece of wood flat on the floor in the door’s path and close the door. It should reverse when it touches the wood. If it does not, stop using the opener and call.
Why is there a gap under one side of my garage door?
An uneven gap usually means a worn bottom seal, an uneven floor, or cables with unequal tension. A cable problem should be checked soon, before the door twists.
Do you service doors north of Jericho Turnpike?
Yes. We cover the whole Village of Floral Park, including the section north of Jericho Turnpike, with the same prices and the same free service call.
What hours are you open?
Sunday to Thursday 8:00 AM to 6:30 PM and Friday 8:00 AM to 1:00 PM. We are closed on Saturday.
How do I program a LiftMaster remote?
Most LiftMaster openers have a learn button on the motor head: press it, then press the remote button within about 30 seconds. Steps vary by model, so we can do it for you at a visit.